Kwanda Manyoni
TBS Direct Marketing
About us
Our story
Delight Direct Marketing was started on a simple belief: people buy from people. However good an advert is, nothing replaces a trained, friendly person who can explain a product and answer questions face to face.
From our office in Richards Bay, we represent client brands across four channels: face to face marketing, business to business sales, event based marketing and instore sales.
We also give people a start. Many of our sales agents join us with no sales background, and we train them into confident professionals who represent our clients well.
What we stand for
The standards every Delight agent works to, on every campaign.
Face to face first
We believe the best sales happen in person, where customers can ask questions and get honest answers.
Honest selling
We never push customers into something they don't need. Happy customers stay with our clients for longer.
Trained people
Every agent learns the product, the customer and the sales conversation before representing a brand.
Growth from within
We develop our own people, so hard-working agents can grow into team leaders and managers.
A message from our CEO
Our mission and vision, in the words of the person who leads Delight.
Njabulo Mabaso
CEO & FOUNDER
Our team
The people behind every campaign, from the leaders who plan it to the agents who meet your customers.
Leadership
Mncedi Gumede
Uncapped Direct Marketing
Bakhethiwe Mjwara
BM Direct Marketing
Pearl Varden
Relevance Direct Marketing
Our field team
Our independent sales agents are the face of our clients' brands. They're friendly, well trained and comfortable speaking to anyone, whether that's a family at their front door or a business owner behind the counter.
Before joining a campaign, every agent learns the product and the right way to present it. Team leaders work alongside them in the field and coach them as they go.
How we grow our people
Most of our leaders started as sales agents. Here's how we help new people get there.
Training
Product, sales and communication training for every new agent, with regular refreshers.
Coaching in the field
Team leaders work alongside agents, share what works and help them improve every week.
Recognition
Hard work and good results are noticed and celebrated across the team.
Leadership opportunities
Agents who perform well and lead by example can grow into team leader and management roles.
Want to be part of the team?
We're recruiting independent sales agents in Richards Bay.